Our Process
INITIAL INTRODUCTORY CALL
PlasTech Machining and Fabrication will have a conversation with you to understand if we are a good match for your machining and fabrication needs. Once we have mutually agreed we are, we move on to the next step.
SIGN A NON-DISCLOSURE AGREEMENT
We typically sign a non-disclosure agreement with our potential customers so there is a comfort level on both sides that everything we discuss will be 100% held in complete confidence.
CUSTOMER/PROSPECT SITE VISIT
A tour of our potential customers’ facilities and operations can go a long way toward understanding your business and the key areas we may be able to assist you with.
HOST CUSTOMER AT OUR BOW, NH FACILITY
We believe it’s critical for customers to tour our facility to get an understanding of how we do things and to see first hand what sets us apart from other plastics fabricators.
QUOTING PROCESS
We review the economics and engineering of your project and assess our capabilities against your requirements. We acknowledge the receipt of all RFQ’s and strive to respond to all RFQ’s within 24 hours.
Production Phase
Once your purchase order has been received, we check the purchase order against the original quote to ensure 100% accuracy. During this stage your parts will be machined and fabricated and any assembly needed will also happen during this phase.
Quality
During and after production your parts are checked to ensure they meet your specifications and that the highest quality is being delivered to you. We take pride in the quality of product we deliver.
Packaging and Shipping
After your parts are checked for quality and signed off on by our quality director, your parts are packed with the utmost care and are shipped via UPS, FedEx or DHL.
ONGOING CUSTOMER SERVICE
We are dedicated to exceeding your expectations and our customer service is here to help you if you have any questions or need assistance. You will have a dedicated point of contact to oversee all aspects of our partnership.
